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(Senior) Workplace Manager (m/f/d)

Festanstellung, Vollzeit · Berlin - Karl-Liebknecht-Str.

Über uns
For our location in Berlin we are looking for a (Senior) Workplace Manager (m/f/d) for the Media Elements Group at the earliest opportunity.
Deine Aufgaben
  • Provide comprehensive and timely frontline support of Linux, Unix and Mac laptops and PCs through to resolution, and following up to ensure satisfaction.
  • Diagnose and resolve day-to-day issues in relation to PC, laptop or other devices, determining the nature of the problem and the resources needed to correct.
  • Liaise with other support/development teams to resolve cross system issues and escalate unresolved problems in a timely manner.
  • On-board and off-board new users: manage their PCs, AD and O365 accounts, file and folder access, applications, mailboxes, phone, etc.
  • Day to day management of Active Directory and O365, based on the company requirements.
  • Software installation/patch management and support for general system administration for end user devices.
  • Schedule warranty/non-warranty repairs where necessary. Act as liaison between the service vendor and the customer to minimize disruption.
Das solltest du mitbringen
  • A Bachelor's degree in computer science. In the absence of this, an equivalent combination of training and at least five years of experience will be accepted.
  • Substantive working experience in the following technical skillsets:
    1. Windows Server.
    2. Active Directory.
    3. Office 365 and Azure AD, MTA, MCSA or MCSE certification is a plus.
    4. Fundamental Network/Infrastructure skills, like TCP/IP, DNS, DHCP, etc.
    5. Network printer management & troubleshooting.
    6. Overall desktop support and Operating System management.
  • A strong customer service mindset: the ability to successfully manage multiple priorities whilst delivering the best possible service.
  • The ability to communicate effectively across different levels, functions, and locations within the business.
  • Excellent English language skills, German language is a plus.
  • The ability to work with discretion and confidentiality.
  • Very strong written and verbal communication skills, both in-person and face-to-face, and the ability to communicate effectively with internal and external customers, service personnel, and vendors.
  • The ability to handle multiple work streams and priorities at one time, whilst working under pressure and within a fast-paced environment.
  • The ability to work effectively both independently and as part of a team.
  • The ability to think logically with good analytical and problem-solving skills.
  • Strong critical thinking and innovative troubleshooting skills.
Was wir bieten
  • Collaboration in an industry that will significantly shape the future of the entertainment and advertising industry.
  • Exciting and challenging projects.
  • Flat hierarchies, open and fast communication channels.
  • An attractive environment in our office in the center of Berlin and generous arrangements for mobile working.
  • Whether coffee, drinks or fruit for free - a good working atmosphere is just as important to us as good teamwork.
Über uns
MGI (Media and Games Invest plc) ist in den beiden Märkten Spielveröffentlichung (Geschäftssegment Gaming) und digitale Werbung (Geschäftssegment Media) tätig.
Das Segment Gaming konzentriert sich auf die Veröffentlichung, den Betrieb und Support von Online- und Mobil-Spielen und wird von der gamigo group betrieben. Es verfügt derzeit über ein Portfolio, von über 25 Massively Multiplayer Online Games und mehr als 5.000 Casual Games.
Zur gamigo group gehören unter anderem die Tochterfirmen gamigo AG, gamigo Publishing GmbH, gamigo US Inc., aeria games GmbH etc.
Der Geschäftsbereich Media der MGI bietet Dienstleistungen entlang der gesamten Wertschöpfungskette der digitalen Werbung mit dem Schwerpunkt der Optimierung der Kundengewinnung in der Spieleindustrie an.
Das Media Segment besteht aus Tochtergesellschaften wie unter anderem Verve Group, PubNative, AppLift, me digital und Media Elements Group (Reach Hero GmbH, adspree media GmbH, Mediakraft Networks GmbH).
Deine Bewerbung
Wir freuen uns über Dein Interesse an gamigo. Bitte fülle das folgende kurze Formular aus. Solltest Du Schwierigkeiten mit dem Upload Deiner Daten haben, wende dich gerne per Email an jobs@gamigo.com.

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